Hours of Operation & Holidays
Hours, very cold to extreme cold
Monday through Friday:
We answer the telephones:
Friday: 8AM to 7PM EST
rebuild/recell employees are usually here on Saturday.
Other hours: Voice mail, eMail,
If no one can
get the call, we are on other lines, in assembly helping, it is a
holiday / weekend, ice / wet snow, seasonal flu / intestinal bugs, or simply very early in the morning or late in the
evening; Please, if you leave a message we will call you back as soon as we
can. If you
have Caller ID Block, Please press *82 before dialing. You may also
list but the above still applies. Adding more staff reduces
our ability to compete with the Chinese and still supply you the
excellent quality product that has built our 19 year old name.
For clients in other countries with great time zone spans telephone communication time can
be arranged. There is also email.
We are a small company with a growing client
We usually start work at 7:30AM working up
until about 7:30PM.
We were working much longer hours and all weekends for some time
but it took a great toll on everyone's health which has a lot to do with
my extreme length of recovery from December 02 - December 24, 2008.
If you need to communicate in another language
we have salespeople from Brazil, China, Germany, Iran, Jordan,
Mexico, Poland, Russia, and Turkey. Send an email
and let us know the language, the proper salesperson will
Winter Hours, very
cold to extreme cold: Cold weather started eight weeks early
this year. 2008
11AM - 5PM EST, M-F
It takes from 8AM until about 11AM to get
the building warm enough to work. It is dark by 5:30 and the
temperature is dropping quickly. By next winter we will have this
resolved. Our landlord inherited the building and new as much as
us about the building.
January 1st. Closed!
The only vacation we will get is to coordinate the
with the team.
Most of the team could never afford to travel far
from home. Gas prices have an additional negative effect.
Our almost elected has gas at a price where we are
all already car pooling even to lunch.
Some of the staff work the tradeshows with me.
I pay for this trip anyway so for team members
that go with me I maintain lodging another three days and I am able to
get three days off with my wife.
Memorial Day Weekend (Friday, Saturday, Sunday)
July 4th (If the 4th lands on Friday or Monday
it is a three day weekend)
Labor Day Weekend (Friday, Saturday, Sunday,
Thanksgiving (Out by 3PM EST on Wednesday and
back on Monday)
Christmas (Out by 1PM EST on the 21st through
December 25) Inventory somewhere between the 29th and 31st.
New Years Eve (Close by 1PM to get home before the drunks
get on the road).
Vacations: Will be up on the website here and in
the Contact Us section two weeks before vacation.
For three years the owner and sometimes others here have
worked through our primary holidays in order to satisfy the needs of
clients, some who pose themselves as being in a real bind or emergency.
This has kept us from family and friends including a close friend and
extended family member who was murdered in June 2005. This has
burned at our hearts greatly. From August 2005 forward, No matter
what the emergency, we will be taking the
Copyright Rathbone Energy, Inc.,
1990 - 2xxx, All Rights Reserved.
Wednesday, April 15, 2009 07:17:01 PM