Payment Terms and Conditions
US $ Funds.
Payment Method: Bank wire,
Cashiers Check, Company Check, and Money Order. First money is is first
product out. We do not hold batteries or add batteries to a run on
Rathbone Energy 143 Old Huff Hollow Road, Newport, TN 37821
Check and Money Orders: Send with your order.
Cashier's Check and Money Orders: Because of Fraud, the banks hold these funds
for Three (3) banking business days.
Company and Personal Checks: The banks hold these funds for Ten (10)
banking business days.
Bank Wire: Upon request we will send you the required bank information with your
sales contract. Immediate access.
The bank wire, cashiers/company check has been NO
problem. Like always and with all of us, either you have it or you do not.
After little bush, dick, and their evil doers who are all still active
in the background, most are hurting.
January 2008 - April 2008: Extreme Credit Card Charge Backs in the 1st
quarter 08, by New
Clients who did receive their merchandise in the 4th quarter 07. Absolutely NO support from
our merchant provider, AMEX, VISA or our bank at that time, Wachovia. Because of
the support of our credit card vendors We will NEVER again accept credit
Net Terms: I could sell lots of batteries on net
terms but when it is not paid, which was the norm, it was a lost sale
and lost inventory. I am still trying to collect from a $1,400.00 PAG
Pulsar from March 2008. He wanted to "try it" first. My policy was NO,
but the girls shipped it anyway. And then for a self-financed
business there are the mass amount of bankruptcies to deal with so no
Credit Cards: I lost $14,000.00 in Charge Back money,
$1,400.00 in related NSF's, the inventory and labor in the 1st quarter
of 2008 and this started a domino effect that created mass chaos on us
and or banking accounts and our relationships with vendors and clients.
They would do the movie or production or special shoot and three to four
months later would claim they did not receive the batteries. After
supplying signed credit card authorization forms, signed sales
contracts, signed delivery confirmations, and the merchant providers
already knowing our credit card machines would not process unless the
ship to address, credit card number, and 3 pin security number matched.
I am done with credit card users and merchant account suppliers.
As I said, the economic events were already showing
themselves before it hit the news. Today, most of my client base has a
combination of reduced credit lines, increased interest rates, and cut
credit lines. So, their credit cards are of little effect. Besides,
AMEX, MC/VISA, and PayPal took up to 5% off the top, including freight
For the cash paying client who did not plan ahead,
this may hurt somewhat but they cannot ignore Rathbone upgrade
quality for generic pricing.
For the cash paying client who has planned ahead, it
has not been an issue anyway PLUS they get Rathbone upgrade quality for
For Both, the client who has not planned ahead and
the one who did plan ahead, This is the reason for the second "WHY I am
supplying my circuit guts and the Best Available Panasonic, Sanyo, and
LG lithium ion battery cells for the price of generic packs and "Brand
Name" Economy and Chinese Cells.
You get my quality for a price lower than the cheap
stuff. My margins are extremely low.
UNLESS YOUR ITEM/S IS IN OUR POSSESSION DUE TO COMPONENT SUPPLY
SHORTAGE OR OTHER REASONS BEYOND OUR CONTROL, Rathbone Energy, Inc., IS
NOT RESPONSIBLE FOR UNCLAIMED OR UNPAID FOR ITEMS LEFT IN OUR POSSESSION
OVER 30 DAYS.
Recell product shipped to Rathbone Energy, Inc., for rebuild / recell
and NOT paid for within 30 days of recell WILL BE SOLD to first request
for like item at going rate for that type of rebuild / recell.
We are not
a giant company, cannot be a free rental house on product, and our small
business checking account cannot be monopolized causing financial chaos.
Rathbone Energy Battery packs are custom manufactured – (manufactured to
the client’s specifications), specialty built or special order
products. Chargers are special order. NO REFUNDS.
for Exchange MUST have the Proper Return Authorization Number On The
Front Label of the Return Package before any exchange will be given. No
Refunds are given. Exchange is given on product, within 5 days of
delivery and then only after inspection and our approval. Client pays
all incoming and outgoing freight. NO EXCEPTIONS.
Under no circumstances shall we, (Rathbone
Energy, Inc, our officers, or our employees), be liable for any injury,
loss, damage, or expense suffered or incurred with respect to any
defective product, non-defective product, or use of that product which
is assembled, built, or rebuilt by Rathbone Energy, Inc., or for product
of another manufacturer sold through Rathbone Energy, Inc., INCLUDING
Rathbone Energy, Inc. is NOT
responsible for loss of product/s or Money’s due to breaking and
entering, theft, fire, storm damage, Acts of God, or for any other
reason not here listed. Furthermore, Rathbone Energy is NOT responsible
for financial losses of ANY type to anyone resulting from economic
crises or other events of anyone including vendors and clients.
Rathbone Energy, Inc. is NOT responsible for damages, however unlikely,
of undamaged or already damaged battery case shells or components during
opening of that product for rebuild / recell.
We reserve the right to interpret any and all conditions and
situations listed and those not here listed in such a manner as we deem
Any dispute will be governed
by the Laws of the State of Tennessee. Specifically, any litigation
shall be tried in the Cocke County, Tennessee, Sessions and/or Circuit
Court depending upon the monetary amount(s) and the varying Legal
client’s money confirms
this sales contract for new product or rebuild of product and
disclaimer. Client is authorized as the representative for the client’s
company, has read and agreed to this sales order contract and
disclaimers including lithium ion batteries, refund policy, and
pro-rated limited warranty.
The above Disclaimers, Unclaimed Items, NO REFUNDS, NOT
RESPONSIBLE, and other, May Be Updated and Revised at Any, Time Without
Notice, at the Sole Discretion of Rathbone Energy, Inc., it's Officers,
Print Contact Name:____________________________________
This disclaimer must be signed and included with your rebuild /
recell order or scanned and emailed back to us at
firstname.lastname@example.org, or mailed with payment before we will
begin work on your order or supply merchandise.
Receipt of client money acknowledges and accepts these terms without
This disclaimer will be kept in your file and is active on all current
and future product orders.
VERY IMPORTANT PDF FILES AND WEB PAGES:
Turn-around (So you will realize that we have a genuine commitment
but Life happens)
03-17-2008: We had a problem with less than stand up clients in 1 the
early 90's recession. We have recently had a much larger problem with
less than stand up clients in the current Depression. The above
paperwork is because of a few of your colleagues and I cannot request of one
and not all.
CREDIT CARD CHARGE BACKS:
CREDIT CARD CHARGE BACKS ARE IN EFFECT A NON SUFFICIENT FUNDS CHECK
CAUSING FINANCIAL CHAOS:
CARD, and VISA WILL CHARGE YOU EXPENSIVE FEES FOR FRIVOLOUS CREDIT CARD
We make every effort to make all clients aware that even though we
immediately start the work on your custom manufactured battery packs
there is always the potential for unforeseen delays. Very, very
occasionally a client will threaten a chargeback if he / she is not
placed in front of others or we cannot perform magic and blow away
unforeseen events. Actually, most of these very few are simply denying
delivery and attempting to get free merchandise.
backs were an issue in the 1994 recession and are now again in 2008
becoming an issue that must be controlled. Charge backs effect our
business in a very, very negative manner and can disable us from doing
Client understands that any credit card chargeback fees against Rathbone
Energy, Inc. regarding said client purchase orders / sales orders will
incur a minimum $100.00 fee per occurrence. In addition, client
responsible for credit card chargeback will be charged by Rathbone
Energy, Inc., for any and all expenses including but not limited to bank
fees, NSF fees, vendor return check fees, or any other fees incurred by
Rathbone Energy, Inc., as a result of a client credit card chargeback.
Other Fees include:
your chargeback caused one of our credit card payments to bounce and
our credit card issuer raised our interest fees.
your chargeback caused one of our vendor checks to bounce and we
then had to start prepaying $5,000.00 to $10,000.00 per order for
else has to wait longer on their battery pack because you
interrupted the financial flow of inventory
If this is unacceptable client may send personal or company check before
their product is placed in line for the custom manufacture rebuilding or
recelling procedure. If we continue to be stolen from, receive no
support from the merchant providers, and are forced to continue using
legal council, we will stop accepting credit card payments all together.
can quickly sign up now.